Delivery Policy

Export Info

Hoolies.co.za currently only caters for South African residents. We do not export anywhere outside of South Africa.
If you would like to find a store or online store near you that stocks Hooligans Kids Clothing, please visit: www.hooliganskids.com

Shipping Costs

  • For flat-rate shipping (or weight-based shipping): 59.00 ZAR.
  • For orders above 500.00 ZAR shipping is free. (Free Shipping must be selected during checkout).

Delivery Times

  • Our delivery times are within 24-48 hours for Main Centres & 72 hours for Outlying Areas.
  • Please specify any special delivery instructions during checkout in the 'note' section.
  • Please note that we do not deliver to P.O Boxes.
  • Please note that we do not deliver to Farms.
Our courier service does their absolute best to deliver on time, however, we cannot guarantee an exact delivery date or time.

When do we send your order?

  • For Credit Card / Debit Card Payments:
    • Once payment confirmation has been received by us (which is usually on the same day).
  • For Bank Transfers (EFT) or Direct Deposit:
    • Once payment has reflected in our account, we will ship your order on the next working day.
All orders which have had their payments received before 14:30 will be shipped out on that day! Howzat for service?

Confirmation

As soon as your order is sent, we will send you a notification which includes a tracking / waybill number & phone number so that you can call to follow up on your parcel / package.

If our courier service is unable to meet the estimated delivery time, neither them nor Hoolies will be held liable for any losses, liabilities, charges, costs or damages as a result of late delivery. 

Should you have any hassles concerning delivery or in rare cases, damaged goods, please simply click on the Live Chat on the Homepage of hoolies.co.za & we'll have our team onto your query like a bee on honey :) Alternatively please don't hesitate to call us on 031 563 6334 or email us at admin@hoolies.co.za.